Merck Values - the foundation of our success

"At Merck, we do business on the basis of common values. Our success is based on courage, achievement, responsibility, respect, integrity, and transparency. These values determine our actions in our daily dealing with customers and business partners as well as in our teamwork and our collaboration with each other."

Courage opens the door to the future.

Courage requires trust in one’s own abilities.
Courage leads to a healthy self-perception.
Courage supports the competence needed to execute decisions in change processes.
Courage means: We challenge ourselves.
Courage opens us to new ideas

Achievement makes our entrepreneurial success possible.

Achievement shapes individual and entrepreneurial ability.
Achievement challenges and promotes our people.
Achievement supports the personal development of our people.
Achievement can be measured by the results obtained.
Achievement ensures entrepreneurial independence.

Responsibility determines our entrepreneurial actions.

Responsibility characterizes our behavior towards customers, employees, investors and service providers.
Responsibility means treating our natural resources with care and vigilantly protecting our environment.
Responsibility determines our business decisions, which we jointly endorse.
Responsibility means setting a good example.
Responsibility leads to recognition and acceptance of our business activities.

Respect is the foundation of any partnership

Respect is based on the concept of humanity and human dignity.
Respect generates an atmosphere of esteem, fairness and recognition.
Respect requires open and honest communication.
Respect enables us to work successfully in different cultures and with different people.
Respect means valuing achievement – yesterday, today and tomorrow.

Integrity ensures our credibility.

Integrity is the cornerstone of what makes us credible to everyone.
Integrity enables us to do what we say.
Integrity obliges us to keep our promises.
Integrity also means being able to say no.
Integrity permits only those transactions and dealings that conform to our values.

Transparency makes mutual trust possible.

Transparency is the involvement of all stakeholders through information.
Transparency makes our actions understandable.
Transparency supports goal-oriented behavior throughout the company.
Transparency creates reliability.
Transparency promotes the participation of everyone in the company prepared to accept responsibility.

“Ethical behavior is a prerequisite for sustainable business success. This should not be left to chance – which is why we train our employees and regularly review the results.”
Renato Senna
Head of HR Rio de Janeiro, Brazil

“The 65 people who work for Merck Australia come from more than 10 different countries. I’m convinced that diversity creates new perspectives and leads to innovative approaches and solutions. Yet respect for people is what counts when working successfully in teams.”
Teresa Tran
Customer Service Melbourne, Australia

“Clearly communicating what we do is more important today than ever before. By presenting the company’s development in a transparent way, both internally and externally, we create trust – among employees, customers and investors.”
Jana Rzounkova
Finance and Administration Manager - Prague, Czech Republic

“The courage to think outside the box and to believe in our own abilities is an absolute must in research. This way, new ideas and innovative developments can flourish.”
Jens Oliver Funk
TA Oncology, Merck Serono Research - Darmstadt, Germany

“Success is driven by a commitment to achieve excellence through innovation, learning, and a passionate focus on the patient. Our organizational culture supports teamwork and encourages peak performance.”
Carole A. Huntsman
Neurology Marketing - Rockland, Massachusetts, USA

“Responsibility means thinking of others and assessing the results of ones’ own actions. We do this when we train customers in the proper use of our chemicals and biomaterials. Improving our customers’ life and environment is our goal.”
Hans Arnaldo
Product Specialist Chemical Safety - Jakarta, Indonesia

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